We place an free outstanding 30 day warranty with a 30 day money back guarantee on this item. The warranty guarantees that this item will not be DOA upon arrival. It does not cover any special needs you might have such as installation assistance or any other custom situation. It also does not cover software issues, neglect, or unauthorized repair. We do offer a paid support plan for those issues. If by chance you receive your item and there is a problem, we will work diligently to correct the problem. If it is necessary to be returned for repair/replacement, we will repair or replace the item and ship it back to you. Please email us at email@example.com with warranty requests.
1 Year Extended Warranty
Our extended warranty is for 1 yr from the day you receive the item. You will need to contact us within 12 months of receiving the item with your problem. If we cannot repair the item, then we will have it replaced with a laptop of equal or greater value. You will be responsible for the return shipping cost involved with getting the item to us, but we take care of the rest. If you attempt to have the item repaired elsewhere, then it will void the warranty with us. It does not cover any repairs done by companies other than ours, damage caused by neglect (liquid spills, broken pieces due to a drop, cracked screens, etc.), or software problems. It does not cover malware or virus removal either. Batteries are also not covered by our extended warranty. If you have a problem that falls under what is not included, then we will do the repairs at cost and only ask that you pay shipping. That is much cheaper than taking it to a computer repair shop.
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